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Job Title: IT Support Engineer
Job Location: London, UK
Status: full-time, 十二-month contract
Eligibility to work in the UK: no work/visa restrictions
Responsibilities:
Provide support for all IT issues related to the Internal service of our clientStrong understanding of Mac + WinCo妹妹unicate effectively on IT specific issuesPerform system testing in a development environmentDecent Knowledge with G SuiteEngage with Global IT and Corporate IT teams to ensure IT service.Identify and co妹妹unicate possible IT process improvementsEscalate issues where necessary to relevant local or global departmentsReview technical documentation providing input where necessaryExecute System related Installation/Operational Qualification and ValidationWork individually or within a team to support and deliver project requirementsConfigure production line devices for Local and corporate networks and Database connectionsCapture and take ownership of issues in the Jira IT ticketing system where necessary, following through to resolutionPerform machine imaging and Microsoft OS deploymentProvide and document System User Access via Active DirectoryManage IT Software backup inventoryProvide support to IT colleagues on occasion when required for other IT related issuesCo妹妹unicate global system maintenance updates to production stakeholders and advise on necessary downtimeAssess Production Level Data prior to deploymentSupport Microsoft Office SuiteGood understanding of Network LAN and WANTo be successful , you must have
IT related degree and/or2-4 years’ experience primarily in Mac + WinDemonstrated understanding of PC and Server hardware and system support in an enterpriseenvironment. Self-starter with the ability to handle assigned tasks (including learning newtechnologies) with minimal supervision.Open to fresh graduateFluent in Chinese is an advantageHigh proficiency in English, both spoken and writtenPlease send your CV to [email protected] if interested. Thx