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现在要退房了，但是退房退押金时，中介就各种刁难。先是我们按照它的要求找了它指定的end of tanency clean company，结果第一次见到那么高傲的公司，刚打扫半小时就跟我们说，你们的房子太脏了，他们不能保证退房的清洁问题，然后再argue就直接挂电话说good bye。然后离奇的是今天中介又用了同一家公司又清洁了一遍，然后给我们寄来了invoice，貌似这次是搞干净了。感觉他们就是一伙的。然后中介还给我们寄来了如下账单，说押金一份不退。最近lockdown，大家如果在家工作不忙，能帮忙看看这些费用合理吗？还有中介说如果我们不同意他们的不退押金要求，就要找律师索赔，大家觉得这种情况，我要怎么应对呢？如下是费用清单。房子已经住了5+年了。
There is a lot of damage caused especially to the bathroom area, lack of ventilation and excess moisture has caused a lot of damage to the bathroom and the following is required to be replaced.
1, Heated Towel Rail – This has rusted so bad it cannot be repaired a replacement is required. The taps on the bath required to be replaced this was due to lack of cleaning and lack of ventilation on the bathroom. The taps were not new at the property and so the landlord has agreed to request for a contribution towards the cost. Total cost for these are £480 +VAT (£576) for materials and labour 。我们搬进来时，这个热毛巾架就没工作过，我们也不用，就懒得管了，说不定本来就是坏的，但是我们也没证据，因为我们觉得这是房东的责任修，既然我们不用就懒得找麻烦了，现在中介说然我们赔钱，我查了下这个东西网上就几十榜，他要charge 576磅，虽然有人工费。
2, Light fittings. You reported to us that some lights were not working when you vacated even though bulbs were changed. All 6 light fitting were needing replacement due to excess moisture 4 were not working and the other 2 were in a very bad way. The cost to replace these 6 would be £300. 同样的，浴室天花板的照明灯不亮了三个，一共6个，因为我们用不到，就一直没找他们修，现在说是我们使用不当。可是我们住进去5年，本来就是victorian period cottage，坏了不是也很正常吗？然后浴室湿气又重，灯就直接在淋浴上方，我们要怎么换气呢？难道洗澡时冬天也看着窗吗？
4, Grouting and sealant around the tiles and bath were extremely bad and again this was due to lack of cleaning and ventilation. These have to be replaced which is a cost to you at for £250.00 这个我们愿意承担，因为厕所很多瓷砖因为湿气太重都起霉了
Decorating is required throughout. The landlord has agreed the cost of decorating to be carried out at their expense especially as you have been in the property for some time. However the bathroom ceiling is in such a bad way this needs repairing and possibly requires to be replastered due to the excess moisture. The expense of the repair the landlord has requested this goes all to you as they feel this is an area of extreme neglect as there are extractors and windows to allow excess moisture to escape which has not been carried out efficiently. The cost for this would be £450.00 这个需要我们承担吗？
The expense of repairs are beyond the amount of deposit held and so the landlord has requested to keep your entire deposit of £1557.00 to get all of these areas fixed. If you agreed to this the landlord has said they will not seek further compensation from you through solicitors or small claims court for the additional amount,
请大家各抒己见，看看这些费用合理不？另外如果我不同意他们的要求，我是要找律师应诉吗？这就没有一个说理的地方吗？还有如果我不同意，接下来的关于押金退还的程序会怎么走？
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不合理, 直接走DPS仲裁, 没有DPS就直接找律师.
住了5年多的房子有很多是正常损耗, 浴室问题里lack of ventilation and excess moisture不一定全是房客的责任, 而且浴室里湿气重是客观存在的普遍现象, 东西损坏也可以是装修用材的质量问题, 通风设计问题, 物品自身寿命问题, 尤其是已经住了5年那么长时间, 房东有责任定期检修的, 不能把所有问题都归于’‘房客没做好通风’'所以东西全都坏了都要你赔.
而且你要咬死你洗澡已经尽可能做好通风了, 也有定期清洁, 奈何房子太旧, 设计太差, 东西也不经用, 房东应该自己承担这种正常损耗造成的费用.
我自己是房东我都忍不了这么坑的中介, 典型的拿房客押金搞装修.
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这是什么垃圾中介啊！直接走DPS仲裁啊，你的押金在那的，免费的服务！
基本保证你的押金全部能拿回来！
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很容易的，你直接和中介说你要找DPS dispute,（你应该有你的押金第三方的账户和密码吧), 押金肯定都得乖乖的退给你。中介就是欺负你不懂。
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说实话这个真心有点狠，我之前才住了2年的房子厕所密封条有点霉我弄掉了，当时入住的时候就有霉斑，中介还特别惊讶我弄的那么干净。但是楼下厨房天花板的霉没办法，我已经尽量保证开窗透气了。本来想着可能会被扣钱，但是中介说没事，他们会找房东说建议检查然后看怎么维护保证以后不会再发霉。墙上不小心弄到的轻微的划痕都是是正常磨损让我不用担心。走DPS吧，他们会提出怎么怎么扣钱，你不要选择接受就行。
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直接走dps吧，房东想钱想疯了
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它不退钱还它要找律所索赔了，赔什么啊，明明是它欠钱呢。 欺负我朝中无人怎的。如果押金是1w镑以下，可以找我，非律师，有诉讼经验，要回多少钱按提成收费，但是不签合同之前不给任何法律意见。
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多住三个月，不交租金，要求把押金退回才搬离。等着房东来求你吧！