The,Best,Mobile,Operators,Indi technology The Best Mobile Operators in India and Why!
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Mobilephones have become an important necessity of our life. I think if we have tolive our lives for a day without this menacing need, we would fail miserably.If I am attending a boring lecture, my cell phone acts as my life saver. If mynetwork ditches me, I have to endure the lecture and the toll that it takes onmy mental health. In spite of these advantages, we still crib about Airtelslack of network, Vodafones poor customer service and the list just is endless.Nophone service provider is flawless. They suffer from their respective issues.For instance, my friend used the power of social media to bring out the flaw ofVodafone. His number had been disconnected despite the brand being inpossession of all the required documents. Their argument was that the addresswas not matching, which was quite silly as a Passport is issued after addressverification by the Police. My friend led a powerful campaign against the brandon Twitter. Due to his efforts, #BetterThanVodafoneService was quite a trendon the social platform and Vodafone had to immediately attend to his complaint.I must admit that some of the tweets were quite hilarious. For example,Listening to tape of Dolores Umbridge laugh for a day #BetterThanVodafoneService. It is no surprise that online customer reviews havenot been in favor of the brand that popularized the idea of having a pug as apet. Airtelusers who have been complaining about increased call rates, the next part ofinformation will increase the size of your frowns. The brand has raised theirvoice call rates. They have attributed the rise to increasing operational costsand various other reasons. I am sure everybody has heard about the famous herdmentality. If Airtel is hiking their call rates, others will follow. Idea hasincreased the call tariffs in some parts of the country. If Idea users wereenjoying promotional offers, those have been withdrawn. Good times do come toan end! Honestly, I dont think Idea can be included in any list like BestMobile Operators in India.Thoughall service providers have been criticised for various aspects, they are usingnovel ideas to retain their consumer base. Airtel ensured that one of theircustomers gets some cool fashion accessories from a reputed brand on flashing apost paid bill. They collaborated with the fashion brand to reward their loyalcustomers with awesome gift vouchers. I am sure after reading about such adevelopment, complaints about Airtels hike in prices will cease to exist.Youmay be wondering that suddenly why have brands become generous. It is after theadvent of a system like Mobile Number Portability. This is just one of theattempts in which brands are trying to retain their customers. I feel that themove has been desperate on the part of Airtel because statistics have revealedthat Airtel has had a run of 12 consecutive quarter losses, has been bearingthe brunt of MNP churn, with subscribers leaving in droves. Airtelhas stepped up the quality of the competition with their interesting offer;Vodafone is also racing ahead with its interesting offer of Earn and BurnProgramme. The scheme was valid for premium card holders of Standard Charteredand HSBC. Due to the popularity of the scheme, the brand was able to retain itsloyalists and a number of people were added to their increasing list ofcustomer base. Due to such schemes, I am sure Vodafone can be considered for aplace in a list like topmobile operators in India.Thoughit has been a turbulent time for service providers, 2013 spells good news forIndian Telecom operators. It has been reported that in the year, nearly 49million users would be added to the customer base of the service providers. Thegood news is that most of these additions will be from the rural sector. Itshows that the potential of the interiors of India is being realized. Internetpenetration will also increase in rural areas. It is another positiveachievement. After the increase in the competition, it would be interesting to observethe dynamics of all the rival brands. With such interesting ideas beingimplemented, the battle has definitely heated up!
The,Best,Mobile,Operators,Indi