Video,Remote,Interpreting,for, health Video Remote Interpreting for Hospital Administrators
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Interested in trying out VRI for your deaf patients? Are you afraid of the technology or the patient's reaction?You are not alone. Hospital administrators, disability counselors, andADA compliance officers have a duty when needed to provide signlanguage interpreters for deaf and hard-of-hearing patients whocommunicate in American Sign Language (ASL).Working with the deaf in medical settings is no easy task. Like anyonewho is sick and scared, deaf patients need to be able to explain theirsymptoms to the doctor, understand what is wrong, and follow thedoctor's orders.Caveat: In a medical situation, a deaf patient who requests an on-site interpreter must be provided with one.VRI is not suited for all interpreting assignments. But where it is,VRI can be a more convenient, cost-effective option to standard 2 hourminimum sign language interpreting assignments.Ideal uses for VRI include emergency room intake, routine doctor rounds, and hospital discharge.Setup:Before you need VRI, contact your hospital's technical support to makesure your Internet network can handle the audio and video bandwidthnecessary for VRI.A good strategy is to contact your VRI provider and test yourvideoconferencing equipment/computer-webcam setup a day in advance.If the deaf patient has an appointment, scheduling an interpreter inadvance will guarantee an interpreter with specialized knowledge ofmedical signs.Staff:Once you know the setup is adequate, you may want to instruct - or haveyour tech instruct - the medical staff members on proper use of the VRIequipment.Most VRI is billed by the minute, and you don't want your staff wasting money on technical glitches that can be avoided.NOTE: Most videoconferencing equipment and software is HIPAA compliant.If you have a computer/webcam setup, you may need a HIPAA Waiver formavailable from ACD.Will VRI solve all of your sign language interpreter needs? Of course not.But don't overspend on on-site interpreters when VRI presents the cost-effective alternative.You can test the speed of your videoconferencing equipment and Internet connection at ACDVRI.=====tags:Video Remote Interpreting,VRI,hospitaladministrators,HIPAA,compliance,ASL,sign languageinterpreters,videoconferencing,webcam,web cam Article Tags: Video Remote, Hospital Administrators, Sign Language
Video,Remote,Interpreting,for,