Dynamics,Support,Great,Plains, computer Dynamics GP Support: Great Plains Consultant Notes
----------------------------------------------------------Permission is granted for the below article to forward,reprint, distribute, use for ezine, newsletter, website,offer as free bonus or part of a product for sale as longas no changes a Gone are those times when the companies and the organisations didn't need a hi-tech system to handle them. Owing to the considerable increase in the business sector and thus, an enormous increase in the complexity of the organisational struc
Typically, you have to do GP consultant selection personallybased on this person experience level and years of GP consulting, knowledge of yourindustry, technical expertise, ability to support potentially custom add-onsand Dynamics GP Dexterity programming projects. In international environment, or when your organization is planninginternational expansion - your GP consultant should be able to pick the rightoverseas support partner and appropriate ERP application for yoursubsidiary. In this small publication wewould like to draw Great Plains support options and scenarios: 1. MicrosoftDynamics GP annual support program - this is what you should consider to staycurrent with. Your Microsoft Dynamics GPReseller is Microsoft Business Solution Partner, and Microsoft requires yourparticipation in GP annual enhancement program. Annual Enhancement cost is typically below 20% of your GP software pricelist. There are several plans available,and they allow you to have access to new version registration keys and gooddiscount on Microsoft Business Solution support cases. All Dynamics GP VARs, Consulting Partners andISVs will recommend you to stay current with MBS annual support plan, howeverthis is up to you to decide 2. Ifyou do not have support plan from MBS directly. Especially in the time of recession this problem might be veryactual. If you decide to save onextending annual support, this decision means that you will not have reg keyfor the new versions (or otherwise you will have to pay reenrollment penalty). If you are trying to be on the tight budget -the best option is to find reasonably priced Great Plains Consultant. Dynamics GP Consultant typically support youon hourly base and as needed 3. Localversus Nationwide support. This questionis about your comfort level. If you prefershake hand trust level establishment way, and you are ready to pay extra bucksto local folks, this is up to you. However, remote support might be more reliable and cost beneficial. GP remote support is typically provided viaWeb Sessions, Remote Desktop or VPN connections. Remote consultant can do virtually all thesupport routines: troubleshoot your system, install Dynamics GP Server and UserWorkstation, upgrade to new version, or service pack, enter new registrationkey, train users, program and deploy new customization or integration, help youwith ecommerce and EDI to GP 4. InternationalDynamics GP Support scenarios. Here youare facing the specifics of the Corporate ERP localizations. GP is localized for USA, Canada, UK,Australia, New Zealand, South Africa, some English speaking South East Asiancountries: India, Philippines, Pakistan, Singapore, plus for Spanish SpeakingLatin America. Localization is importantin your decision as it is covering not only local language translation, butalso local tax code compliance and tax reporting. To give you good example - in Brazil we donot recommend you to implement Great Plains as it is not localize, instead ifyou subsidiary is small or mid-size - we recommend SAP Business Oneimplementation and its integration to Dynamics GP on the level of reporting oreven transactions consolidation to GP General Ledger 5. FRxReports Support. FRx Reports Design ispreferred for Financial Reporting: Balance Sheet, P&L, Statement of CashFlow, and for Consolidated Reporting 6. GreatPlains Accounting for DOS, Windows or Mac (Macintosh) OS. We support customers, who are on thesearchaic ERP platforms. We have access toGPA consolidated support database, plus our consultant had implemented GPA inthe past for numerous customers in USA. We should also be able to move your Great Plains Accounting files fromyour old Windows NT or Novell server to Windows 2003, XP or Vista. If you are on Mac OS, please call us, as wehave some technology concerns 7. Howto get help? Please call us1-866-528-0577, [email protected]
Dynamics,Support,Great,Plains,