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What are the values that drive the success of your conferencing initiatives? Is it advice? Design? Is it the amount of functionality that you receive with the service?We’ve seen a great deal of changes in the conferencing landscape over the past year. Users have increasingly begun to make calls on their cell phones rather than their desk phones. Changes like the aforementioned evolution of calling platforms have led us to ask ourselves internally; what drives the success of a clients collaboration efforts? At ConferenceShopper we believe that the success of our clients should be built on support, mobility, and collaboration.There are many companies who talk to the support their company gives to their clients, but we do so on another level. Whether you have one conferencing bridge, or are a large client of ours we assign a dedicated account manager and a client support manager to ensure timely responses to any needs a customer of ours might need. In doing so, our clients always have someone they can get ahold of. We take this relationship farther than most in the sense that we will support the user from initial creation of either the web or audio conferencing service to continued support by a single account manager. Our clients are not handed off internally to another person who might be unfamiliar with the account.At ConferenceShopper we also offer advice to what type of mobile application will best serve your needs. If you are a heavy audio conferencing caller perhaps Intercall’s MobileMeet or PGI’s GlobalMeet applications that allow you to start, schedule, and invite users to your meeting on the go with a single click. Others may have a more video centric need to their collaboration goals. In this case we would steer our users to iMeet, a mobile conferencing service that focuses on the video side of meeting services.In working with dedicated account managers within ConferenceShopper we take your collaboration to a new level. We help walk you through the different qualities that particular services have, and help you meet your budget needs. Collaboration will continue to grow as at home employees, and inside sales continue to increase. The reliance on off-site collaboration services are key to our clients success. We understand the key differences to conferencing offerings and are ready to help you take that next step. Please reach out to us today to see how we can help your web, audio, or video conferencing needs. Article Tags: Account Manager
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