Checklist,for,important,Busine DIY A Checklist for important Business Letters and emails
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Write Right - You have an all important business letter or emaildrafted, proof read and waiting to be sent. Before you dash itoff, use this self questionnaire to ensure that you have writtento Express and not to Impress.=> Is it actually necessary? Would a phone call or personalvisit do? => What is the purpose of the document? Is it to - Requestinformation / Clarify a stand or position / Pass on information/ Request action from your reader/s. State the purpose in thefirst paragraph, preferably in the first line.=> Is the document addressed to the correct person? => Do I need to send copies to anyone?=> If I want something, have I said by what date?=> If requesting action, am I doing it politely? => Have I provided all the necessary information, facts andfigures? => Have I made any assumptions? If yes, get them verified.=> Is there a clear understanding of what the next step is goingto be? This is known as the HOT POTATO because it will cause somereaction or movement from the reader.An example of a HOT POTATO - "As soon as we receive the documents,we will process your refund." This statement makes it clear thatthe reader must send the required documents.=> Have I verified all the figures and dates? => Have I checked all spellings and punctuations? Once you have ticks for all the questions go ahead and send thatletter or email. Article Tags: Important Business
Checklist,for,important,Busine