Meeting,Customer,Demands,Throu technology Meeting Customer Demands Through Improved Customer Service


The electronic cigarette is not new. People who buy electronic cigarette knows that this product has been in the market for years now. Despite some sectors apparently trying to shoot the product down from the shelves, the popularity of elect Active shredder safety technology for the small office. Shreds 15sheets per pass into 5/32" x 1-1/2" cross-cut particles (Security Level3). Patented SafeSense® Technology stops shredding when hands touch thepaper opening. Designated shredde


Plantnode’s built-in intelligence goes beyond raw data collection to provide a fully integrated production and performance management application; differentiated by the ability to compare real-time data against planned estimates. Plantnode is proven to increase Overall Equipment Effectiveness (OEE) and enables machine level visibility on a 24x7 basis with automatic escalations and interactive processes to drive higher levels of operational efficiency, quality, and performance.Before PlantnodeNo real-time job status Delay or unplanned downtime causes short shipment or missed delivery date Customer finds out at the end of the day that they won’t get their order on time After PlantnodeReal-time visibility into production bottlenecks to respond quickly and more effectivelySet expectations based on accurate real-time informationProactively notify your customers of delays as soon as they’re detected to keep them happy while maximizing capacity utilization and minimizing lossBenefitsBuild stronger relationships with customersImprove services due to accurate monitoring of production – better information faster and at lower costsShare information fast enough to make it actionable and collaborate to deliver the best solutionsAccording to President and CEO of Shoplogix, Kevin Dwyer, “Keeping customers informed of issues and addressing them before they become problems, goes a long way to building solid and lasting relationships. Using real-time information, manufacturers have the ability to notify customers immediately when deadlines are at risk and collaborate to develop solutions that minimize any negative impact. This capability is the differentiator that gives a competitive advantage in customer service and responsiveness“.ABOUT SHOPLOGIXShoplogix develops intelligent performance management software that optimizes plant floor operations. Shoplogix solutions improve productivity, efficiency, and total operational performance by allowing companies to make real-time decisions that impact profitability while actively engaging employees in the process.PLANTNODE NETWORK Plantnode Network is an enterprise web-based software application that consolidates and analyzes operational data for all Plantnode enabled equipment providing a complete and accurate view of production performance. Plantnode Network’s distributed design provides true enterprise scalability to evaluate real-time performance on a plant-wide, multi-site, or global basis.Shoplogixwww.shoplogix.comHellen Budaya [email protected], Marketing Communications905-469-9994 Ext.120

Meeting,Customer,Demands,Throu

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