Providing,Good,Help,System,for marketing Providing a Good Help System for Your Website Visitors


Awhile ago, I got an email from one of the "gurus" I follow and it shocked me. The gist of it was this person wanted to trade services for a household item.To say it floored me would be an understatement.What was worse was a few days later t Automation technologies represent a fundamental aspect of any modern industry. The major types of industrial automation solutions, such as DCS, PLC, SCADA, and MES, are used on a large-scale in process and discrete industries.DCS technologie


Internet marketing experts have seen an increase of onlineentrepreneurs interested in building an e-commerce site, or re-selling servicebased products such as web hosting or voice over IP calling services.Of course,the goal of internet marketing is to get website visitors to buy something fromyou.However, providing a good support system for your site visitors isessential if you want to build a solid business and grow.Here are the steps totake to ensure you provide your clients and potential clients with the helpthey need before and after they purchase your products: Understand thatproviding online help will be useful in reducing costs Running an e-commercesite requires some expenses, such as hiring a digital marketing agency toprovide promotional services for you.But providing service to your customers,such as answering questions can also cost you a lot, both in terms of time andmoney.So by including good self-help options on your site, you will reduce youroverall expenses.Have a well-made FAQ and help files on your site Think of thepossible questions that your buyers and potential buyers will ask you.Thenformulate an FAQ which will answer these questions simply and easily.Also,include written tutorials that will go beyond the FAQ and provide detailedinformation about using your products.This can be very simple, such as havingordering information for a website that sells clothing, to a lot more detailed,as in the case of a web hosting reseller.Boston SEOexperts will also see thevalue of this for SEO purposes, as you will have the chance to add a lot ofkeyword rich content to your site through your help files.Use video tutorialsand multimedia Include graphics, such as screen shots to make your explanationseasier to understand.You can also add some video tutorials on how to make anorder on your site or use your products.To save bandwidth, you can host thevideos on an external video sharing site such as YouTube or Vimeo and thenembed them into your site.Remember that self-help is not a substitute to goodpersonal service While providing helpful information on your site is important,so is providing personal service to your site visitors and buyers.There aresome questions which simply cant be answered in an FAQ or tutorial, so you willneed to assure your visitors that you will be there to answer any questionsthat they could have about your offerings.By providing good support, you willearn the trust of your buyers, who will be much more willing to spread the wordaround about your website and thus earn you many more potential clients throughword of mouth referrals, which remain a powerful marketing methodFree ReprintArticles, even if applied to an online business. Article Tags: Website Visitors

Providing,Good,Help,System,for

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