How,Have,Medical,Billing,Mista health How to Have Medical Billing Mistakes Corrected
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Dont ever assume that you and your insurance companywill be correctly billed after you leave the doctors office or hospital. From incorrect patient ID labeling tomiscalculations to billing for a canceled service, there are many things thatcan go wrong with your medical bill in-between your appointment and the filingof your patient record. Unfortunately, they can equate to a headache that willhave you running to the doctors for another examination. As a patient who is most likely naïve tobilling procedure, it can be nearly impossible for you to track mistakes inbilling, much less correct them. Ifyouve had to learn the hard way about medical billing mistakes, then you knowthat they can end up costing you, the patient, a lot of time, money, andfrustration. Here are some pointers forhow to have medical billing mistakes corrected: · Review the medical coding on your bill. Make sure the correct code was used for theprocedure you had and call your insurance company to make sure they also havethe appropriate code on file. · Prevent surprises by planning ahead. If you know what procedure you will be gettingat the medical office, call your insurance company ahead of time to verifycoverage for that procedure. That way,if your bill comes out to anything other than what youd planned, you will knowwhere to find the mistake. · Be vigilant about following-up withpersonnel. When there is a mistakein medical billing, correcting the mistake often takes a team of people. This can be confusing and, additionally,makes it easy for office employees to pass the buck. Do not sit around and wait to get a return orfollow-up call. Mark it in your scheduleto call them as many times and as often as is necessary to get the issueresolved. · Keep good records. Save copies of all of your bills and medicalappointment exit sheets with the billing codes on them. Write down the contact name, telephone numberand conversation details relating to each and every interaction you have withsomeone pertaining to your medical billing issue. · Ask for a three-way call. If you can get your insurance provider and themedical office on the line at the same time, you are in a power position tohold someone accountable for the mistake. · Stay away from assumptions. Dont assume that you owe money just becauseyou got a bill, and dont assume that the problem will solve itself. As with any mistake, the best solution isprevention. If you make it a point toknow exactly what to expect as far as out of pocket medical expenses areconcerned, then you will be able to catch a mistake in medical billing rightaway, and the sooner you catch it, the better. Your best bet is to stay aware, take ownership of your medical bills andpursue a resolution as soon as possible after you notice a mistake.
How,Have,Medical,Billing,Mista