Things,consider,before,selecti computer 7 Things to consider before selection a phone system
Gone are those times when the companies and the organisations didn't need a hi-tech system to handle them. Owing to the considerable increase in the business sector and thus, an enormous increase in the complexity of the organisational struc ----------------------------------------------------------Permission is granted for the below article to forward,reprint, distribute, use for ezine, newsletter, website,offer as free bonus or part of a product for sale as longas no changes a
What type of phone system best fits your business? Advances in IPcommunications have made it possible to have a fully functional phonesystem hosted by your service provider in addition to a premise basedphone system. In general, if your phone system is going to be used bymore than 25 users, than a premise based solution will be your bestchoice. However, if you business phone system will have less than 25users, you should look at both hosted and premise based solutions. Whyare you looking for a new phone system? Besides the fact that you needto make and receive phone calls, what are the most important thingsthat you are looking to get out of your phone system? Truth is, mostphone systems are all the same. The only thing that separates one fromanother, in many cases, comes down to marketing. Are you looking forauto-attendant, voicemail, voicemail-to-email or find-me-follow mecapability? Make list of all of things that you need to get out of yournew phone system as well as a list of things that would be nice if yourphone system had. Will your phone system integrate withother business systems? One of the benefits of an IP based phone systemis the ability for the phone system to integrate with other businesssystems, like your CRM or ERP platform which will increase businessefficiency and productivity. Some phone systems offer APIs forintegration with certain software, however other phone systems do notoffer this capability. Therefore make sure you know what other businesssystems require integration before you approach a vendor and ask thequestion when you are being presented with a solution. Willyou be deploying, maintaining and supporting the phone system yourself?If you have a capable IT staff, chances are you can buy an IP basedphone system you will be able to deploy and maintain the systemyourself. If you do not have an IT staff, you might want to considerlooking into a hosted VoIP solution, or make certain that you select acapable reseller that can provide these services for you. Whowill be providing your voice service? Many companies make the mistakeof buying a phone system before they figure out who will be providingthe phone service. If you are going to be using VoIP, make sure yourVoIP provider is compatible with your phone system. If you are going touse both VoIP and PSTN service, make sure your phone system vendorknows this, so that they can offer you the proper solution. Whatis the total cost of ownership? Most businesses making the switch toVoIP are looking to save money. In order to better understand how muchyou will be saving make sure you take a look at the total cost ofownership. Buying purely on price can easily get you into trouble: morereliable, expandable systems do tend to cost more per user up front -but the savings you will see in the long run make it worthwhile. Inaddition to being able to add more users as your company grows, youshould find out how easily your phone system can be upgraded as newfeatures and technologies are released. What do your users want? WMV converter?Take into consideration the needs of each employee or employee type.Prior to purchasing a system, ask each of them what they would like tosee out of an IP phone or phone system. Remember, sometimes it is bestto let the sweeper select the broom.
Things,consider,before,selecti