Dynamics,Remote,Support,Servic computer Dynamics GP Remote Support Services Consultant Notes

----------------------------------------------------------Permission is granted for the below article to forward,reprint, distribute, use for ezine, newsletter, website,offer as free bonus or part of a product for sale as longas no changes a Gone are those times when the companies and the organisations didn't need a hi-tech system to handle them. Owing to the considerable increase in the business sector and thus, an enormous increase in the complexity of the organisational struc

Remote support was made possible with advances in suchtechnologies as web sessions, virtual private network or VPN connections,Terminal Servers and video conferences and plus abstraction of software CD andDVD with CD and DVD images, which could be mapped to virtual DVD drives.  In this small publication we would like togive you examples of Dynamics GP support services and case studies: 1.       GreatPlains Customizations.  Here in ouropinion critical factor of success is test environment.  You either install small test server, whichhas copy of your Great Plains Dynamics and Company databases, where ourDexterity developers install Dexterity Programming tool for testing anddebugging of Alpha and Beta versions with following Quality Assurance, prior toimplanting Custom Add-On for production system.  Second good option is uploading your CompanyDB backup to our ftp server - in this case developers mount in on one of thedevelopment servers 2.       GreatPlains Integrations.  When you areworking on large integration project, including EDI, ecommerce, it might beimpractical to work with local generic Dynamics GP Partner, as you will needprecise expertise and you will need Dynamics GP developers, who already havemany years of expertise.  Here are yourtypical tools: Dynamics GP Integration Manager, eConnect SDK, third partyintegration tools, such as Alba Spectrum Order Connector.  For EDI Integrations you may decide first toreview Dynamics GP ISV add-ons, however if your integration is complex andrequires custom logic scriplets, we recommend to consider our Formatted SQLSelect and Insert statements approach 3.       GreatPlains Data Conversions.  If you needadvanced level of Data migration expertise, such as working with Advanced ODBCQueries, based on SQL Views in GP Integration Manager, you should certainlysearch nationwide Dynamics GP Technology Partner.  Good integration scenario would be exportfrom QuickBooks and converting GL Accounts, GL transactions, Customers,Vendors, Sales History to Great Plains via Integration Manager advanced ODBCqueries 4.       DynamicsGP moving from one Server to Another. This procedure is light surgery, and it is not recommended for in-houseIT department, unless if you have large budget for Corporate ERP blackoutsrecovery by very expensive emergency consulting 5.       EmergencyDynamics GP Data Repair.  Great Plainshas certain level of transaction roll back capacity.  However, being Corporate ERP for mid-market,you should expect that this system really needs good level of respect andsupport, including data maintenance and recovery.  We are comfortable to do data recovery anddata repair via remote support directly on Microsoft SQL Server level, or forolder versions of GP on Pervasive SQL or Ctree - via ODBC connection tools,such as Microsoft Access 6.       FRxreports design, including FRx for old versions of Great Plains: 8.0, 7.5, 7.0,6.0, 5.5, 5.0.  FRx is recommended toolfor Financials Reporting: Balance Sheet, Profit and Loss Statement, Statementof Cash Flow, plus consolidated versions of these statements.  Typically FRx is supported by local DynamicsGP Partners, however in some advanced case, such as programming FRx (automaticlarge scale Row Format update for specific segments from external program) youmay check for external expertise 7.       GreatPlains ReportWriter reports support.  RWis usually deployed when you need Sales Order Processing Invoice form to bemodified, as if you need your business Graphical Logo to be printed.  Sometimes, especially for Small BusinessFinancials, you need help in modifying such forms as AP Check in graphicalformat with nice looking fonts.  SBF doesn'thave Report Writer reports modification functionality and you usually do thiswork in full featured Great Plains, then export custom report in customizationexport and import in back to Small Business Financials 8.       CrystalReport Design for Great Plains.  If youwould like custom non financial report, something like Bill of Lading,Transportation Industry Agent Settlement Report, Sales Commission Report (basedon complex formula, where you may exclude Credit Card fees, etc) - you maydecide to do it in Crystal Reports or in Microsoft SQL Server ReportingServices (SSRS) 9.       GreatPlains Old Version Support.  MicrosoftBusiness Solutions supports at this time, Octeber 2009 only GP 10.0 and9.0.  If you are on older versions: 8.0,7.5, 7.0, 6.0, 5.5, 5.0, 4.0, 3.2, including versions on Pervasive SQL/Btrieveor Ctree/Faircom, or on Great Plains Accounting for DOS and Windows: 9.5, 9.2,9.1 or earlier, your should find Great Plains Consultant who is familiar withthese versions and their support cases. Great Plains Dynamics was also available on Mac, including Great PlainsAccounting for Macintosh 10.   GreatPlains Small Business Financials Support. As you may be aware SBF is frozen on version 9.0.  You will need to migrate to Dynamics GP.  We will be dedicated to old Small BusinessFinancials support, even when support will be expired by Microsoft BusinessSolutions 11.   GreatPlains Integration with Microsoft RMS and other POS and Retail automationapplications, such as Counterpoint.  Wehave several implementations of GP to MS RMS integrations, includinginternational cases in Central America and Caribbean Islands.  Plus we helped in multiple case with integrationssetup with Counterpoint and custom coded POS applications and Barcode scannersbatch uploads to Great Plains 12.   SAPBusiness One Remote Support.  We supportSB1 in USA, Brazil and internationally. We recommend this small business Corporate ERP application as good ERPoptions in the countries, where Dynamics GP is not localized: Brazil China,Korea, Japan, Russia, Continental Europe. We have successful experience consolidating SB1 transactions to DynamicsGP General Ledger, plus you can export SBO data into Excel and use thisspreadsheet in FRx consolidated reporting 13.   Howto get help?  Please, feel free to callus: 1-866-528-0577, outside of USA: 1-630-961-5918 or email [email protected]  We are verytechnical and real Dynamics GP Dexterity, SAP Business One SDK programminggurus.  We have Great Plains SoftwareDevelopment Factory and could support unlimited Dynamics GP Customization andProgramming needs.  Plus we speakEnglish, Chinese, Spanish, Portuguese, Russian, and not only as native speakingsales folks, but as real technical consultants. If you prefer skype: albaspectrum