Dynamics,Partner,Newsflash,Nat computer Dynamics GP Partner Newsflash: Nationwide Great Plains Suppo


Gone are those times when the companies and the organisations didn't need a hi-tech system to handle them. Owing to the considerable increase in the business sector and thus, an enormous increase in the complexity of the organisational struc ----------------------------------------------------------Permission is granted for the below article to forward,reprint, distribute, use for ezine, newsletter, website,offer as free bonus or part of a product for sale as longas no changes a


It is often the case when local Dynamics GP reseller doesn’tcarry enough technical or industry expertise to help you with complex GPcustomization, integration, EDI, reporting, data migration and conversion.  In this small publication we are describingremote support technology, based on our experience supporting Great Plains USAand Canada nationwide as well as internationally: 1.      Web Sessions. This method is often interactive and your GP users can show us the issueas our technician sees the same screen. Web session requires somebody at your office to connect to thesession.  If you prefer just to email usthe description of the problem and expect us to fix it without disturbing yourcomputer users, you should let us use either remote desktop connection to your serveror application server (if you use terminal Server or Citrix technologies) oropen VPN connection for our Dynamics GP technician 2.      VPN or Remote Desktop connections.  You should get more info from your ITdepartment.  Both VPN and RDC methodsrequire you to assign special account for our company, again check on your ITpolicies and internal security restrictions if any.  With VPN or RDC our consultants could potentiallywork unlimited time with your Dynamics GP and we can perform such procedures asDynamics GP version upgrade, new companies creation, data conversion, Dexterityand eConnect customization developing and testing (on your Test companies), FRx,SSRS, GP Report Writer and Crystal Reports design, major or minor data repairs,Extender modifications, ecommerce integration programming (Integration Manager,Order Connector, Posting Server, eConnect) 3.      Dynamics GP customizations.  These are the most obvious candidates foroutsourcing to experienced Dynamics GP ISV partner, who has Great PlainsSoftware Development Factory.  DynamicsGP programming and Add-ons development typically deploys such tools as DynamicsGP Dexterity, eConnect, SQL Stored Procedures, Modifier with VBA, IntegrationManager with VBA and Advanced ODBC integrations 4.      Support cost. We usually give you pretty precise estimation on modification,integration, reporting projects in hours (often you could consider it as fixedprice).  You can also have support whenyou have issues, in this case you pay by hours used 5.      Give us a call: 1-866-528-0577, [email protected]

Dynamics,Partner,Newsflash,Nat

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