Dynamics,Partner,Newsflash,Gre computer Dynamics GP Partner Newsflash: Great Plains Old Versions Sup
----------------------------------------------------------Permission is granted for the below article to forward,reprint, distribute, use for ezine, newsletter, website,offer as free bonus or part of a product for sale as longas no changes a Gone are those times when the companies and the organisations didn't need a hi-tech system to handle them. Owing to the considerable increase in the business sector and thus, an enormous increase in the complexity of the organisational struc
In the case of Macintosh Great Plains Dynamics was in twoconfigurations: Windows Server and Macintosh Server, where both were onCtree/Faircom. In this small publicationwe would like to outline Great Plains Dynamics support options and plans: 1. Remoteand Local support. As we have tomaintain trained technicians, we found that having small offices in majorbusiness metros would be not feasible, as old version support is in relativelylow demand. Local support is availablein Chicago metropolitan area, with most of the Illinois, Northern Indiana,Southern Wisconsin. However, havingGreat Plains Support experience more than 12 years, we can state that remotesupport with phone conferences and web sessions is very efficient for all GreatPlains Dynamics versions, including Mac, and even for GPA for DOS. Remote support concentration allows us to runGP Technical Support Call Center as well as GP Dexterity Software DevelopmentFactory 2. GPReg Key regeneration. Even if you do nothave support from Microsoft Business Solutions as you probably lapsed in payingfor GP annual enhancement program, in certain cases, such as when you need tomove away from MSDE 2000 to Microsoft SQL Server Standard, we sill should beable to get your new reg key from MBS 3. GreatPlains Accounting tech support. Thisproduct is really archaic, but we should be able to help you in most of theknown issues, plus we should be able to move you to new hardware and keep youoperational in GPA for DOS and Windows What we cannot do for you is give you new users reg key, as thisservice is no longer available for Great Plains Partners 4. GreatPlains Knowledge Base. If your servicecontract is expired, you lose the ability to log on CustomerSource and searchfor the solution. However, if you switchto us as your official Dynamics GP VAR, we should be able to see yourregistration key and help you with your day-to-day support issues 5. OldCustomizations. In late 1990thand earlier 2000th Great Plains customers requested numerousDexterity customizations. In order toaddress GP custom add-ons support, we have Great Plains Software DevelopmentFactory, where we specialize in Dex modifications upgrade, logic advancement
Dynamics,Partner,Newsflash,Gre