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----------------------------------------------------------Permission is granted for the below article to forward,reprint, distribute, use for ezine, newsletter, website,offer as free bonus or part of a product for sale as longas no changes a Gone are those times when the companies and the organisations didn't need a hi-tech system to handle them. Owing to the considerable increase in the business sector and thus, an enormous increase in the complexity of the organisational struc

Knowledge Base Software solutions can improve constituentsatisfaction by integrating the power of email, phone, chat, SMS textmessaging, print, portal and application management with a robust and matureWeb services platform, automated workflows, comprehensive analytics, and asystem-wide knowledgebase.  As a resultthere would be increased enrollment of talented students, capacity to maintainmore students and an opportunity to enjoy the strong relationship with thecurrent students and future alumni at the very low cost. These applications arehighly configurable and can be deployed rapidly on-premise or hosted as aservice. Strategic EnrollmentManagement (SEM)  The common challenge that most of the admission, serviceteams faces in their effort to identify, attract, engage and communicate withthe prospective student are the need of a strategic enrollment CRM thatprovides the communication tools. These kind of communicational tools areneeded by the institutions to build personalized, one-to-one relationships thathelp achieve enrollment goals, while ensuring a world-class constituentexperience. Knowledge Base CRM helps drive profitability by reducing costs andincreasing revenues through greater constituent satisfaction and communicationeffectiveness. Combining the Power ofthe Internet with Traditional Communication Channels A Knowledge base software CRM can be attached to thepowerful world of Internet along with the traditional methods. It can havecapacity to interact with prospective students using email, phone, Web forms,chat, portal and knowledgebase. A Knowledge base software CRM can help in gaininga unified view of each contact’s profile information, interactions,applications, event participation and transactions—across all communicationchannels and departments. Improve StudentProspecting and Recruiting Programs  A Knowledge base software CRM can also be used to improvethe student prospecting and recruitment plans. This can be done by segmenting prospectsby critical data attributes, sending personalized email containing conditionalcontent, measuring recruiters' success rates and by proactively pushconstituent data and information to staff. This helps in automating recruiters’daily activities and reduces communication expenses, while improving results. Enhance StudentEngagement and Retention Efforts  One of the greatest benefits of using Knowledge basesoftware CRM is that it helps to build strong, personalized studentrelationships that increase retention levels. It enables ongoing studentcommunication plans and provides timely, accurate answers to a variety ofstudent inquiries. It can also provide student feedback mechanisms, such asemail and online surveys. All these facilities ultimately enhance the studentengagement with the institute.  Education Finance CRM Knowledge based management software facilitates thefinancial managers in universities or in any other educational institutions tomanage their financial records and complete communication process in a single Knowledgebase management system. You can control and integrate student data in studentinformation system and in data ware house via Knowledge based management software. Student Services Today one of the major goals for higher education personnelto retain the large number of students while offering excellent constituentservice. Student Services Constituent Relationship Management (CRM) in Knowledgebase management software can offer multidimensional assistance for studentorientation, counseling, online advice, and individualized contact withconstituents. This facility really helps to decrease the cost of theinteraction with the students in the same it provide student with opportunitiesfor practical, immediate and co-browsing communication programs that are the basisof any retention initiative. Knowledge based management software also helps tocreate a positive impression on students by offering real time web access tothe students and provide students with personalized advice in real time. Italso helps to automate student information request routing and managemulti-step communication plans with the students. Advancement and Development Knowledge base software CRM systems provide opportunitiesfor institutional advancement and create relationships with the former students,patrons, employees, parents and business partners. It also helps to develop studentrelations, and public affairs staff to improve contacts to meet funding goals.Using Knowledge base CRM system effectively will enhance productivity, whiledecreasing program operating cost.  I.T Help Desk Knowledge base CRM system also contributes to enhancecapacity of IT Help Desk fulfills student, faculty and staff requests on 24/7basis and make use of knowledge base to avert the inbound calls and emails. Proactivelycommunicate requests, system changes and instructions via multiple channelswithin the automated Knowledge base Campaign workflow, including email, SMS textmessaging, phone and print.