SAP,Business,One,VAR,newsflash computer SAP Business One VAR newsflash: Remote Support
----------------------------------------------------------Permission is granted for the below article to forward,reprint, distribute, use for ezine, newsletter, website,offer as free bonus or part of a product for sale as longas no changes a Gone are those times when the companies and the organisations didn't need a hi-tech system to handle them. Owing to the considerable increase in the business sector and thus, an enormous increase in the complexity of the organisational struc
In this publication we will review remote support scenarios. Ideally this paper should help you with your SAP BO partner, reseller and consultant selection1. User training. Here the best technology is web session, where our consultant shares with your trainees the same computer monitor and you can see her or his face, captured by video camera on the laptop in the case if you are using skype VOIP telephony2. Integration and Customization projects. In this scenario the best approach is to install SAP Business One Data Transfer Workbench with SQL Server management Studio one of the test servers in your office with open remote desktop connection (over the Virtual Private Network or VPN). On the same machine you should enable our SB1 SDK programmers to upload their customization versions for deployment and testing3. Initial Data conversions. In Sap B1 traditionally this is Data Transfer Workbench routine, where you prepare CSV files, based on DTW templates4. New modules implementation. It is often desirable to come out onsite to shake hands and meet people face-to-face, see your facility and discuss implementation goals and tactics5. New Licenses sale. Nationwide support partners can sell SB1 user licenses nationwide and internationally in most of the cases
SAP,Business,One,VAR,newsflash