Microsoft,Dynamics,10.0,Nation computer Microsoft Dynamics GP 10.0 Nationwide Remote Support overvie
Gone are those times when the companies and the organisations didn't need a hi-tech system to handle them. Owing to the considerable increase in the business sector and thus, an enormous increase in the complexity of the organisational struc ----------------------------------------------------------Permission is granted for the below article to forward,reprint, distribute, use for ezine, newsletter, website,offer as free bonus or part of a product for sale as longas no changes a
If you are on non Microsoft SQL Server version, such as Pervasive SQL 2000/Btrieve or Ctree/Faircom you need one additional step Migration to Microsoft SQL Server GP version. Nationwide remote support is possible due to the availability of such technologies as web sessions (gotomeetings and others), VPN connections and Remote Desktop Connections. In this small article we would like to share with you GP support techniques:Web Sessions. This technology allows remote support engineer and your GP user see the same screen and transfer keyboard and mouse control to each other as needed plus be in phone conference either via phone conferencing or such technologies as skype. VOIP allows GP support engineers to call US customers from such traditional offshore support locations as India or PhilippinesGP Project Management and Specking out. The remote support practice shows that PM should be done locally in USA to provide industry knowledge and English language proficiency. Project Managers who serve you have at least 7 years of local US Great Plains Dynamics implementation experience. The offshore technology scenarios at this time require US based consultants as lead project managers and estimatorsOngoing Support. Remote support technology allows you to save on ongoing GP support. Such issues as batch posting crash, where consultant needs to recover SY00500 and SY00800 tables, for example. Also for earlier GP version, such as prior to 9.0 hanging user kicking out is also support scenario you have to either kick out user from GP system interface or use delete activity where userid = john script. We are giving you typical simple scenarios just for picturing the support needs, in real world data fixing is more complexSoftware Sales. If you are thinking about GP upgrade and you are currently not in GP annual enhancement program, you should give us a call on how to be reenrolled this will allow you to get new GP version reg key
Microsoft,Dynamics,10.0,Nation