Facebook,vs.,LinkedIn,Business communication Facebook vs. LinkedIn in Business

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Whatis the value of LinkedIn over Facebook in business?  Is there adifference?  When do you use one or the other or both?  I’ve discovered that some businesses prefer LinkedIn;some prefer Facebook and some use neither.  In this article we’lltake a look at the two platforms to help you distinguish which is best for you.Theultimate decision about which social network to use lies with your companyculture, goals and customer.  Nonetheless, it’s important to recognizethat you cannot choose “none of the above,” if you want to survive the newdigital economy.  Therefore, the question is which do we choose and how dowe begin? This postwill help you begin to distinguish between the value of LinkedIn for businessand the value of Facebook for business. In a previous article, Ilooked at Facebook vs. Twitter.Ithelps to understand the evolution of these two platforms to get an idea of whatworks best for each.  Facebook began as a social networking tool forcollege students.  Launched in 2004 in response to MySpace which linkedyoung people together throughout their high school years, Facebook targeted thestudent entering a college campus.  In the early days it was a highlysocial network, similar to MySpace.LinkedInbegan, not as a social network, but as a business network.  In contrast toFacebook, LinkedIn disallowed opportunities to post photo albums or to conversefreely with the contacts.  In the early days, the founders of LinkedIn sawan opportunity to create a social media site that was a little less “social”and a little more “professional."Eventhough LinkedIn has expanded with applications to allow for many of the thingswe can do on Facebook and Twitter, it maintains its identity as a professionalnetworking community.  The restrictions for connection with people onLinkedIn are tighter than either Facebook or Twitter.  Thoserestrictions have been loosened in recent years, but you still must say how youknow a person before you can connect. Inthe early days LinkedIn began as a job search resource whereas Facebook beganas a social site for college students.  Headhunters as well as humanresource professionals used LinkedIn to identify potential candidates. LinkedInstill serves this purpose, but it has grown to be a lot more than a hotbed forpeople looking for jobs. A strong professional network of trusted connectionsgives you a career advantage.  Furthermore, the ability to quickly gainaccess to information and resources in this global economy will give you asignificant competitive edge. If you see LinkedIn as merely a place for jobhunting, you’ve missed a lot! Knowinghow the two platforms began helps you understand the strengths of each and howyou might best capitalize on those strengths.           Valueof Facebook to Business:Primarily a social site. On Facebook you can share as much or as little personal information as you’d like.  You can post photos of yourself and your family or of your company and employees.  Facebook gives you an opportunity to create a personal as well as professional profile of who you are.  People learn more about you as a person.  In sales we talk about the know, like and trust factor before a sale is made.  Businesses that focus on other businesses (B2B) as clients understand this factor.  Facebook gives you a great opportunity to let down some barriers and help your business customer learn more about you.  LinkedIn does not provide as much freedom for knowing the person beyond a "resume" like profile as Facebook does.Versatility.  Facebook enables you to set up a personal profile, a professional profile, a business page or a fan page.  You have all kinds of choices for putting yourself and your business in front of your customers.  People like to feel part of a business.  You can enable that by setting up a fan page for your business or for a unique product that you offer.  LinkedIn only offers one type of profile.  Facebook ads.   For business Facebook gives you the opportunity to purchase a pay-for-click ad to target a unique niche.  These ads are extremely cost effective because you only pay when someone clicks, and you can restrict how much you'll pay each given month.           Valueof LinkedIn to BusinessSearch Options.  On LinkedIn if you have a significant number of followers, you can gain access to people in certain jobs, industries and/or groups that you would otherwise never have.  Unlike Facebook which only allows you to search friends.  LinkedIn lets you search for companies, jobs and answers to questions, as well as for people.  For salespeople the ability to search companies and locate additional network connections within those companies gives you a competitive advantage over others not using LinkedIn to the fullest. Gain Expert Status or Credibility in your field.   When LinkedIn began, the Question/Answer section of the site was a powerful place for you to showcase your knowledge.  You could either post a question to the entire LinkedIn population or to segments of the network.  You could answer questions other people posted.  Many members answered questions and became experts in that area.  Updated and expanded functions on LinkedIn enabled members to ask and answer questions within specific groups in which they are members.  By becoming an active giver of information, you create credibility and trust with a wide range of people. Businesses who use this widely create visibility and credibility for their business.  This is one of the most powerful uses of LinkedIn.Recommendation function.  LinkedIn gives you a great opportunity to showcase the value of your features without advertising.  Businesses who use the recommendation section wisely do just this.  LinkedIn requires three recommendations to complete your profile.  Many businesses place many more than three.  We caution, however, to make sure your recommendations give an accurate picture of the value of your services.  Think of them as LinkedIn's way to advertise.Visibility of Blog posts.  Using one of the blog posting applications included with LinkedIn, you can publish your blog posts directly to your LinkedIn profile and to any and all of your groups.  This feature enables you to give your blog much broader visibility across the LinkedIn network.  Instead of merely posting your blog to your profile or on the status update as is the case with Facebook, you can post it to an unlimited number of groups within your profile and you can niche your blog posts.  In my case, instead of posting to just 350 friends on Facebook, my blog post could go to 30,000+ people in my LinkedIn group network. Often, I don't send the post to all my groups, just those groups where I think there's an interest.   Thereare many more value differences between LinkedIn, Facebook and the other socialnetworks.  Ultimately, you must look at each platform and decide how youcan create a social media strategy for your business.