The,Growth,the,Answering,Machi communication The Growth of the Answering Machine - Let No Phone Go Unansw

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Humans are fascinatingpeople.  While we are extremely robustand adapt well to almost any situation and environment, we’re also easilytrained into developing habits that are impossible to break.  This is especially apparent with the need anddesire to answer a ringing phone.  Thatsound forces us to want to act; we might be missing something important,something funny, some major opportunity or piece of news.  We sometimes even want to answer someoneelse’s phone when it rings.We’ll scramble out of bedor drop what we’re doing - on a dime - to make sure the phone is answered.  The thought of missing those calls is soappalling to some that we developed ways to never miss a call again.  Think it’s just modern people pushing for thetechnology?  Not at all.As long as phones have beenringing, people have been trying to find a way to avoid missing those calls.The“Telegraphone” - A Sales Rep’s Worst NightmareOf course there wasn’t agreat deal of telemarketing taking place during the time, but Valdemar Poulsenwanted to offer people a way to record telephone conversations and phonecalls.  In 1898 he created the Telegraphone,which was a magnetic wire recorder.  Itis considered to be the first practical device for recording telephoneconversation and paved the way for commercial answering machines to come.Those systems were a farcry from the digital voicemail we use today. Our electronic systems - which can run either server side (at a telco orphone provider) or client side (within a central, local networked system)record data in a digital format.  Thisdata can be easily retrieved from any location - even over the web.  Answering machines like the early Telegraphone- and the models to follow - were/are typically installed alongside - or areincorporated within - the telephone system in a residence or business.Stumblingthrough Invention and Optimization with Answering MachinesWhile many companies andindividuals dabbled with the technology, attempting to create a commercialanswering machine that was viable on the market, it wasn’t until 1960 that aquality answering machine was created. The popular commercialanswering machines would record to magnetic tape via reels or cassettes andoften had a two-tape system in place that was setup for incoming and outgoingmessages.  This setup allowed the machineto answer the phone, playback the outgoing message (the recorded greeting) thenswitch to the recording tape to handle the incoming message.In single tape systems, thegreeting was held at the beginning of the tape. Once the greeting was played, the machine would fast-forward to the nextavailable space on the tape to record the incoming message.  Naturally this created a bit of a delay for aheavily used answering machine when there were numerous messages.CuttingThrough the TapeMagnetic tape was a popularrecording format that had widespread use, from answering machines to personaldictation recorders and especially within the music industry.  Even still, many sought a cost-effectiveformat for repeated recording as tape often wore out quickly when it was usedagain and again.While a variety of devicescame to fruition through the 60’s and the 70’s (such as the Phonemate answeringmachine in 1971 - which held 20 messages and allowed call-screening) it wasn’tuntil the early 80’s that another option was created.  In 1983, Dr. Kazuo Hashimoto of Japan inventedthe first automatic digital Telephone Answering Device (TAD) to be used both ina commercial and residential environment.Despite the explosivepopularity of the digital answering machine, many continued to use answeringmachines that recorded media to micro or standard size cassette tapes.  For some it was a matter of personalpreference, others a matter of security and comfort with the new digitaltechnology.  Unfortunately for thosepeople, digital technology would only continue to grow.Answeringthe Call of Digital MediaToday, cassette basedanswering machines can still be found, purchased and used for answering andrecording phone calls however the vast majority of the world relies on digital answering machines andvoicemail.  As technology advances, thosedigital systems are becoming ever more diverse and intricate with newinteractive functions added to enhance the user experience.While older voicemailsystems were simplistic in function (deliver the greeting and record themessage), new digital answering systems have prompts and voice recognition tohelp direct a caller to a specific menu, department, voicemail box, etc. No advancement oftechnology is capable of taking away the human component however, as is evidentby the (still) widespread use of human-operated answering services; some peoplestill prefer to speak with people. Ultimately it comes down to a matter of preference, but choice aside -with all the effort put into this specific niche of technology it’s obviousthat we cannot let that phone ring out to nothing.Like Pavlov’s dog, we’reprogrammed at the sound of the bell to respond - thankfully answering machinesand answering services keep us from running a marathon through our home andbusiness each time someone calls to sell us on a new time share opportunity.