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There is no question today that alarm intrusionsystems are often one of the first lines of defense against insured losses fromcrime. According to the Electronic Security Association, which represents themajority of companies in the alarm industry, the breakdown for intrusion alarmsshows them protecting virtually every type of insured business enterprise:residential: 40%commercial (office buildings, retail, banks, etc.): 30%institutional (schools, hospitals, churches, etc.): 11%industrial (factories, warehouses, utilities, etc.): 12%government (local, state, federal Facilities): 7%In a national survey of police chiefs, 90percent acknowledged that alarms both deter burglary attempts and increase theprobability of a burglar being apprehended. Of the nation's approximately18,000 public safety agencies, only a handful require confirmation (verifiedresponse) from a business owner, witnesses or security guard before police aredispatched to an alarm site.One of the most in-depth and comprehensivestudies of the effectiveness of alarm systems in preventing losses wasconducted by the Rutgers University School of Criminal Justice (SCJ). The studyfound that in Newark, New Jersey, residential burglar alarm systems decreasedcrime. While other studies have concluded that most burglars avoid alarmsystems, this is the first study to focus on alarm systems while scientificallyruling out other factors that could have impacted the crime rate.Researchers concentrated on analyzing crime dataprovided by the Newark Police Department. "Data showed that a steadydecrease in burglaries in Newark between 2001 and 2005 coincided with anincrease in the number of registered home burglar alarms," said study authorDr. Seungmug (a.k.a. Zech) Lee. "The study credits the alarms with thedecrease in burglaries and the city's overall crime rate."In short, the study found that an installedburglar alarm makes a dwelling less attractive to the would-be and active intruders,and protects the home without displacing burglaries to nearby homes.The study also concluded that the deterrenteffect of alarms is felt in the community at large. "Neighborhoods inwhich burglar alarms were densely installed have fewer incidents of residentialburglaries than in neighborhoods with fewer burglar alarms," the studynoted.The alarm industry has aggressively addressedthe issue of false alarms because of concerns that they were putting a strainon police resources. In 2003, industry leaders created the Security IndustryAlarm Coalition (SIAC) which is comprised of four major North American securityassociations — Canadian Security Association (CANASA), Security IndustryAssociation (SIA), Central Station Alarm Association (CSAA) and the ElectronicSecurity Association (ESA) — representing one voice for the alarm industry onalarm management issues. The Security Industry Alarm Coalition's primarycharter is to significantly reduce calls for service while strengthening thelines of communication with law enforcement professionals and end users."Eighty-five percent of the nation's alarmsystems generate no calls to the police in any given year," said StanMartin, Executive Director of the Security Industry Alarm Coalition."People who say that 98 percent of reported burglar alarms are false aretrying to justify ending police response to alarms without human verificationof a crime (verified response). These people have failed to perform their duediligence on public safety and industry best practices."Working in a partnership with law enforcement,the Security Industry Alarm Coalition has helped communities significantlyreduce the number of alarm calls made to police by promoting industry and lawenforcements best practices including:The model ordinance requires registration of all alarm systems.Two phone calls by alarm companies to alarm owners prior tocalling police.Technology designed into systems to avoid accidental triggering.Fines for alarm owners who create unnecessary dispatches.Suspending response to the chronic abusers.According to a study just released by the UrbanInstitute, these steps allow communities to maintain police response whileconserving law enforcement resources. The study notes that Montgomery County,Maryland was able to save $6 million in costs and reduce alarm calls by 60percent. The reduction in alarm calls from 44,000 to 16,000 came despite asignificant increase in the number of alarm systems.According to Glen Mowrey, the NationalEnforcement Liaison of the Security Industry Alarm Coalition:Marietta, Georgia reduced alarm calls 65 percent in two years withannual revenues of $223,050 in 2008 and $94,800 in 2009;Johnson City, Tennessee reduced alarm calls 50.1 percent over afour-year period;Union City, Tennessee showed a reduction of 55.4 percent over afour-year period; and,during a 14-year period, the police department inCharlotte-Mecklenburg, North Carolina brought down its percentage of alarmcalls, out of total calls for service, from 20.1 percent to 2.4 percentannually, netting 13.5 police officers and an annual revenue in 2009 of$334,470, which includes a reimbursement for 2.5 full-time employees from anoutsource company contracted to administer the billing and tracking component.As new technology emerges, the Security IndustryAlarm Coalition is at the forefront of helping develop standards and policieswith its partners in the law enforcement community. "Alarm systems andtechnology are constantly changing and improving," said Stan Martin, SIACExecutive Director. "Our major and long established trade and professionalassociations that support SIAC are constantly working to make sure there arestandards in place to properly apply this technology.""The working relationship between publicsafety agencies and the alarm industry has never been stronger," saidMowrey, not only the National Enforcement Liaison of SIAC, but also the formerDeputy Chief of Police in Charlotte/Mecklenburg, North Carolina. "Elevenstates have created state-wide committees to work with the industry on alarmissues and they all have adopted some form of SIAC's model alarmordinance."The Security Industry Alarm Coalition alsoserves as the industry's voice working with national law enforcementorganizations such as the International Association of Chiefs of Police and theNational Sheriffs Association.Through the Security Industry Alarm Coalition,the alarm industry is always available as a resource to the insurance industryfor questions, concerns, or more information on how the alarm industry cancontinue to protect the insured from unnecessary losses. 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