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Six Sigma's design development for manufacturing and business corporations is the brainchild of Motorola, a company that specializes in electronic equipment. This global corporation is notorious for unequaled customer service and equipment. The employees of Motorola receive multiple phases of its DMADV (Define, Measure, Analyze, Design and Verify) method training. This training has grown to include product development for the sake of increasing product development.Seeking to expand an organization's product line, is what led Motorola employees to theorize that candidates with strong leadership skills would improve business in product areas. All this materialized into the DMADV program. This program is all about customer needs, product development, translating customer needs into better customer service. One of the six sigma methods is define. This method is great for team development, company clarified missions and identifying every customer need.The six sigma measure phase of the DMADV method focuses on tagging data sources, defining performance and setting design goals. Moving along to the A or analyze in the six sigma method acronym, this stage is where training is developed and refined with analyzed information from sales and costs. Validating and refining data from alternative designs as well as predicting product performance, inventory controls from collected data is what the design phase does.The verify phase is the final and end phase. This phase can also predict trends in items of companies and manufacturers as it can predict trends such as fashion. The verify phase verifies things like warranties and product life which can vary with the trends and or customer needs.Motorola leads the way in both teaching and modifying the six sigma method of business through several programs in which a candidate that completes the programs can reach a final certification. Motorola strives not only to manufacture excellent electronic equipment they also make sure their employees are well trained in the method of six sigma. Trained employees are an asset to any business as well as customer service and product design, without product design companies such as Motorola could not grow to serve a wider population base. Article Tags: Customer Service
Six,Sigma,DMADV,Six,Sigma,desi