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Avoid software testing pitfalls Toomany IT projects start falling apart even before the system goes live!Testing is where we find business confidence and project credibilitystart to take big hits if too many bugs and issue start getting out ofcontrol and communications to the stakeholders are not managedeffectively. We believe that managing business expectations andinvolving them during the testing phase is important for projectcreditability and business confidence to remain intact. We have identified the following reasons why testing can get out of control: No "living" test strategy and plan to outline what needs to be donewhen, how and by whom. We believe the project should not commencetesting without a testing strategy which has been signed off by thesteering committee.Lack of a clear communicationplan to present status, explain issues and focus the agenda on whatmatters. It is crucial to identify testing stakeholders and develop acommunication plan. This plan should consider who is supportive,neutral and who is dead against the changes proposed and thecommunication then needs to take this into account.Siloapproach between processes and functions -it is not uncommon to findbusiness process testers unable to complete their tests due to anotherprocess not completing theirs as planned. Softwarevendor working to a different plan and delivery schedule. Delays couldbe avoided if the vendor is managed to the same timelines as theproject. We always recommend an integrated approach with the softwarevendor- this includes the joint bugs review and the updating of thetest cycles and plans. It is key to have the vendor Defect Manager playa proactive role in your project and communicating vendor responsesclearly and effectively.The technical environmentsnot closely managed and monitored before and during testing. Too manytechnical failures (e.g. Server too slow / down) has meant the businesstesters wasting time and getting frustrated with IT. The above can be avoided if the right plans and resources were put in place. Centura can assist you with: Defining your test strategy Defining and implementing test management processes Training your test resources (IT and Business) how to work effectively within stressful test environments Evaluate and select test management tools for your project Provide testers to complement and support your resources
CENTURA-CONSULTING-LTD,Avoid,s