CASHING,CUSTOMER,SERVICE,When, DIY CASHING IN ON CUSTOMER SERVICE
Date:2020-12-26 CASHING,CUSTOMER,SERVICE,When, DIY
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When starting a new work at home business it is very easy to become consumed by it. We spend so much time trying to get the business up and running that we may end up becoming burned out and lose our motivation. There is so much to learn and
When was the last time you received *great* customer service?Last month? Last year? The early 80s?It seems these days many businesses simply dont place a highpriority on customer service. Its evident from the kid at thedrive-thru who thrusts your food at you without so much asgrunting thanks to the major corporation who assures yourepeatedly during your 35 minute wait on hold, Your call isvery important to us.Customer service just isnt what it should be; its true inday-to-day life and its true on the Web.If poor customer service can drive potential customers away, itstands to reason that great customer service could be thecompetitive advantage needed to garner more sales.Whats the current state of your customer service? Take thefollowing short quiz and perhaps youll discover a few areasthat are in need of improvement.Question 1: How easy is it for your web visitors to contact you?Shame on you if youre one of the many Internet businesses thatmake their visitors search for contact information.Your contact information should be one click away from any pagein your site. Its easy as pie to accomplish, simply include itafter your copyright notice at the bottom of your page orinclude a link to your Contact Us page on all other pages inyour site.Question 2: How many means of communication do you offer?Minimum, list your email address and phone number. Considerlisting your postal address, FAX number, and/or toll-free numberas well.You also have the option of setting up a form so the customercan quickly type his or her question or comment and submit it.Sign up for one of the live help-type services, such asHumanClick
. These types of servicesallow you to chat in real-time with your site visitors.Question 3: Whats your response time on email inquiries?Answering email within 24 hours is much more likely to net you acustomer than a delayed response time will.I know someone out there is thinking, Hypocrite! I emailed youlast year with one simple question: How do I build a web site?and you never answered me!!. Yes, Im guilty on occasion of notpaying as much attention to email as I should, but nonetheless,the point is valid: answer your email quickly and youre morelikely to make a sale.Email is the litmus test for a lot of folks. If they cant getan answer to a question when the business is trying to woo theminto a sale, whats the service going to be like once theyveactually made the purchase?Question 4: What impression are you giving customers in yourcorrespondence?Since email is the primary way many online businesses interactwith customers on a one-to-one basis, well discuss it.Short, curt responses wont cut it. It doesnt have to be anovel, but make an effort to send a polite, personal, andprofessional-looking reply. The visitor should not be made tofeel as though his or her question was an imposition. Question 5: Do you live up to your word?Simply put, do you do what you say you will?If you have a no questions asked, money-back guarantee, honorit. If you promise delivery within 2 business days, doeverything in your power to make it happen.Most people are going to take you at your word (written orotherwise) - make sure you can deliver.Question 6: Cmon...what do you say?Thank you...thanks for your business...were grateful youselected us for this project. Whatever way you want to say it isfine, just SAY IT. Without your customers, you wouldnt be inbusiness; show them you appreciate them!So, how did you score? Dont get discouraged if you didnt getan A+. This is one area in which its very easy to improve, andeven small improvements in customer service can make a bigdifference in your bottom line.
CASHING,CUSTOMER,SERVICE,When,
DIY
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While we are continually fabricating and remolding properties, unearthing is unavoidable and can be attempted for an assortment of reason. What we are going to discover right now while playing out an exhuming, you should discover any undergr ...
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Foam Bitumen. Something that you probably won't have found out about. All in all, for what reason would it be advisable for you to consider what the different lab tests on bitumen for asphalt development are? But on the off chance that you a ...
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Soil testing is a significant piece of building and street development. Truth be told, no development task can continue without first ensuring the soil can bolster the heap. Subsequently, the reason for soil testing for construction is to de ...
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Regardless of whether you are building your fantasy home, making an expansion to your current home or building up a business property, there is one thing that is of most extreme significance, soil testing. There are various building consulta ...
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